Ben Kuppe is the Director of Business Intelligence at Monash Health, one of Victoria's largest health services providers. With a decade of dedication to Monash Health, Ben shares his journey and the evolution of a thriving Business Intelligence function. We delve into the challenges, setbacks, and invaluable lessons that shaped this capability. We unravel the intricacies of building and sustaining a value driven Business Intelligence capability within a complex healthcare environment. A very insightful discussion that showcases how you can have wins and successes in building a data-centric culture.